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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jocelyn Rojo

May 31, 2025

5  out of  5
rating by Jocelyn Rojo
"Robyn was great! 10/10 recommend her she made the insurance process very simple and easy. She gave the best advice to get the best deals and was very enjoyable to talk with."
We responded:
"Thanks Jocelyn, glad Robyn could help! "
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Jyothi Rao

May 30, 2025

5  out of  5
rating by Jyothi Rao
"I recently switched to State Farm for my auto insurance. Robyn helped me with the process, and I really appreciate the support that I received from her through it. It was quick and easy, and all my questions were answered to my satisfaction. I would recommend State Farm to anyone."
We responded:
"Thanks for the review!!"
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Crystal Murray

May 1, 2025

5  out of  5
rating by Crystal Murray
"They were able to help me with all my insurance needs. Beginning with the help from the people at this location and the support from Robyn, they were able to make my transition to State Farm quick and easy. Robyn is easy to talk to, get answers from and has assisted me with any questions I have had. I like the personable communication they have with me as a customer."
We responded:
"Thanks Crystal, we enjoy working with you! "
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lily lofton

April 30, 2025

5  out of  5
rating by lily lofton
"Robyn was the best!! 10/10 recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Lofton

April 30, 2025

5  out of  5
rating by Michael Lofton
"Alex is great to work with"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jodi Devonshire

April 30, 2025

5  out of  5
rating by Jodi Devonshire
"Getting a quote and starting insurance was a breeze! And we saved money. I’ve been with AAA for years, but I’m switching because I need an agent who listens to my needs and gives my options Robyn was very knowledgeable and helpful."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Bike Stop Cafe

April 30, 2025

5  out of  5
rating by Bike Stop Cafe
"Robyn gave us great service with competitive prices for both our residential and business."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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wendy lofton

April 29, 2025

5  out of  5
rating by wendy lofton
"Robyn was great. I was able to save a significant amount of money on my insurance."
We responded:
"Thanks for the review! "
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Carolyn Feero

April 29, 2025

5  out of  5
rating by Carolyn Feero
"Robyn was very helpful on the phone. She was kind, knowledgeable, and very personable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Kyle Kemp

April 29, 2025

4  out of  5
rating by Kyle Kemp
"The experience with Alex Vogt’s team has been very good overall. I’ve already had to submit a claim through there office and there were certain situations that could have been handled better. For example when a claim is submitted I don’t believe it is the customers responsibility to reach out to the claims department, but rather should be coordinated through the insurance office as they can give the information necessary and then the claims department can reach out for any other information needed. The staff is nice and helpful still though and have been accommodating for myself when moving here from out of state."
We responded:
"Thanks for the review. Once a claim is filed we have to wait until your claim gets assigned to a rep. At that point (which sometimes takes a week or so to happen) the assigned rep will reach out to you directly. "
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Thu Phan

March 27, 2025

5  out of  5
rating by Thu Phan
"I recently switched to State Farm for landlord insurance after being unhappy with my old insurer, and I’m so glad I found Alex’s website—where I met Robyn! She’s incredibly nice, knowledgeable, and detail-oriented, walking me through everything I needed. Plus, she’s super responsive—always quick to help. Robyn made the process a breeze, and I highly recommend her!"
We responded:
"Thanks for the review! "
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Ryan Arendes

March 27, 2025

5  out of  5
rating by Ryan Arendes
"My Agent Robyn from location makes buying coverage not only affordable but fun! Insurance doesn't have to ruin the day. Robyn will make it all go away! Ask for Robyn!"
We responded:
"Thanks for the review! "
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bill allen

March 27, 2025

5  out of  5
rating by bill allen
"It was a pleasure working with Robyn, very diligent and did I mention, she saved me money"
We responded:
"Thanks for the review! "
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Jennifer Thompson

March 24, 2025

5  out of  5
rating by Jennifer Thompson
"Joe was great to work with and saved me money on my insurance as well as my kids. He was a pleasure to work with!"
We responded:
"Thanks Jennifer, glad Joe could help! "
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Dan C

March 4, 2025

5  out of  5
rating by Dan C
"Joe did a great job reviewing a policy that meets my needs."
We responded:
"Thanks for the review! "
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Peter Davis

February 26, 2025

5  out of  5
rating by Peter Davis
"Robyn was great to work with and saved me money on my insurance"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Croner

February 21, 2025

5  out of  5
rating by Matthew Croner
"Simple process , no pressure approach and great rates . As a medicare insurance broker in Saint Charles , I can say it's nice to deal with similar professional agents like Joe."
We responded:
"Thanks Matthew! "
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Nicole Nelson

February 7, 2025

5  out of  5
rating by Nicole Nelson
"I was taken care of by Joe and the process of switching over insurance was smooth. He was really a big help and was able to save me a ton of money! Thank you again!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Stacey Willoughby

February 1, 2025

5  out of  5
rating by Stacey Willoughby
"Robyn was excellent. She was very patient and understood my concerns and questions."
We responded:
"Thanks for the review glad Robyn was able to help! "
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Connor Jones

January 31, 2025

5  out of  5
rating by Connor Jones
"Robyn was very helpful and made the process of acquiring landlord insurance very easy!!"
We responded:
"Thanks Connor, glad Robyn could help with your insurance! "
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Preston Hoye

January 31, 2025

5  out of  5
rating by Preston Hoye
"Received excellent service at the most competitive rate from Robyn. She took the time to explain the coverage options in detail and helped me choose the coverage that was best for me and my family."
We responded:
"Thanks Preston!"
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Robert Carter

January 20, 2025

5  out of  5
rating by Robert Carter
"I had a great experience in switching from another company to State Farm, my agent Joe and I must have twenty conversations about what type of coverage that we did and did not need and at the end of the day the rates were better than expected! This was a very smooth transition and would highly recommend giving them a try."
We responded:
"Thanks Robert glad Joe was able to go over your insurance in detail and get everything switched for you! "
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Neal Goone

January 20, 2025

5  out of  5
rating by Neal Goone
"excellent service; competitive rates"
We responded:
"Thanks for the review Neal!"
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Linda (Sparkle & Shine)

January 8, 2025

5  out of  5
rating by Linda (Sparkle & Shine)
"Joe was SO helpful and knowledgeable, I learned so much and saved hundreds by switching over to State Farm. I appreciate the extra care and attention Joe took to meet my needs and I would highly recommend this agency. Thank you!"
We responded:
"Thanks for the review Linda! Glad Joe was able to get you some savings! "
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Tom Staggs

December 24, 2024

5  out of  5
rating by Tom Staggs
"Robyn was a very positive and knowledgable insurance representative. She helped establish home and auto policies in a quick, efficient and confident manner. I think she could help most individuals with their insurance needs."
We responded:
"Thanks Tom! Thanks for the review! "